EcoLet FAQs


EcoLet AI Models Troubleshooting


All you need to know about 25e & 65e

How to start a new 25e or 65e
  1. Connect the mains plug into a grounded wall socket, switch the system on and turn the dial to the first position so that only the green light is on (just the fan, not the heater) 

  2. Lift the seat lid and lean it against the top of the unit to activate the seat sensor (via a magnet on the lid) this stops the mixing arm if it is in motion; once released (putting the seat down) it will automatically make one full rotation. Complete this action of lifting the lid and putting it down to ensure the seat sensor is working and the mixing arms are rotating in full

  3. Mix half of the 5L bag of Peat Moss with one of the two 12L Mini Hemp bales provided with your toilet, this creates a very absorbent bulking agent. 

  4. Empty this bulking agent into the main chamber of the toilet through the toilet seat, this will fall down into the collection tray as well

  5. Make sure that when the fan is running you don’t have the bowl cover in place, this acts like a plug and seals the composting chamber only when the system is not in use

  6. Now you may switch the dial to the second position to turn the heater on and your system is ready for use. This setting will be subject to change as you continue to use the system


Why is the compost chamber filling too quickly?

This can be caused by ineffective composting process due to a number of issues listed below:

Compost pile being too wet

This means liquid is trapped in the compost chamber contributing to quick volume built up. Check if the drainage outlet is being blocked. If drainage outlet is ok, this could be caused by prohibited solids blocking the perforated holes in the oor of the compost chamber.

Insuffcient air flow
Without suffcient air flow, the evaporation process will be slowed and odours start to escape into the toilet room. This can be caused by a malfunctioning fan or ventilation system has been blocked. Check if fan is properly connected or replace the fan if broken. Check if the insect netting has been block.

How to change bottom heater?


How to replace stirrer?


How to replace the fan motor

In the spirit of reconciliation, Ecoflo Wastewater Management acknowledges the Traditional Custodians of this Country. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 




Ecoflo was the first company in Australia to sell composting toilets certified to the rigorous quality testing of Australian Standards. If you want to be certain your composting toilet has adequate capacity and is safe, you need a waterless composting toilet certified to the tough performance criteria of AS/NZS 1546.2:2008.

Shop our range of certified toilets here