Parts & Accessories

We’ve had a pretty nightmare time trying to get after sales support from EcoFlo. They funnel all support requests into an online system where you log tickets and they have not responded to my urgent requests for help from 3 weeks ago (posting this to try and push them to stop ignoring us). We had a composting toilet professionally installed and have issued from the first week with the system smelling and not composting. The instructions and troubleshooting guides are vague and contradictory so we were not able to self support fix it and can’t get them to respond to us. They also took a month to send out a replacement for a faulty part via our builder who had to chance on our behalf several times. Really disappointed and would not recommend anyone buys from them.

Prompt delivery and the products keep our eco-loo working efficiently and without smell.

I chose a CM8 for an installation with difficult access. I didn't want to drag a 100 kg container over rocks and structural building materials. I chose a Nature Loo HP for the installation with easy access where the wheels would be beneficial.. The maintenance is infrequent and easy. There is no smell and I use the end product around the garden. Seven years on we have saved tens of thousands of litres of drinking water and are still very happy with our CM8 composter.

What's not to love! It's simple, effective and gives my fruit trees a fabulous feed.

Firstly, Jason was amazing at organising my order on time and sending me out the invoice straight away. The install was effortless, I had to level the ground for the 90L tank but other than that, the leaflet is an amazing step by step guide, I was very impressed to be able to of finished it off in only 5 hours and I had to take out an old Compost toilet and reduce the hole. Ecoflo is a 10 out of 10 for me and their customer service is on point. Thanks team!

A great product that meets our needs!

Separett Villa Absorb Pads are very effective for a composting toilet. And great service from Ecoflo - thank you!

Our Nature Loo composter is wonder! 10yrs old and still going as good as new in our off-grid home. That’s sustainable for you. Simplest off-grid appliance in the house. A shot of microbe mix now & then keeps it working perfectly.

The substance appears to work well and has, presumably, allowed me to extend cleaning out episodes very considerably.

Great customer service. Wonderful practical product. Works really well, we love it. Thank you

We’ve had a pretty nightmare time trying to get after sales support from EcoFlo. They funnel all support requests into an online system where you log tickets and they have not responded to my urgent requests for help from 3 weeks ago (posting this to try and push them to stop ignoring us). We had a composting toilet professionally installed and have issued from the first week with the system smelling and not composting. The instructions and troubleshooting guides are vague and contradictory so we were not able to self support fix it and can’t get them to respond to us. They also took a month to send out a replacement for a faulty part via our builder who had to chance on our behalf several times. Really disappointed and would not recommend anyone buys from them.

Firstly, Jason was amazing at organising my order on time and sending me out the invoice straight away. The install was effortless, I had to level the ground for the 90L tank but other than that, the leaflet is an amazing step by step guide, I was very impressed to be able to of finished it off in only 5 hours and I had to take out an old Compost toilet and reduce the hole. Ecoflo is a 10 out of 10 for me and their customer service is on point. Thanks team!

Great customer service. Wonderful practical product. Works really well, we love it. Thank you

A very knowledgeable business, we purchased a composting toilet in 2013 and it is still going strong, as are the sunbaking three buckets we have to change out waste. Their newsletter is the only one I love receiving in my inbox - succinct, easy to read and watching the technology progress over the last 11 years has been really wonderful. Love what you do, don't stop!

I purchased a Nature Loo Electra Premium composting toilet and Nature Clear Greywater system. I had just moved from a mains system to a rural property tiny home where I am off grid. I was a bit nervous at first about a composting toilet, particularly with my first changeover of waste tank. I was surprised the changeover was easy, quick and no mess! The loo looks great and I'm so glad I purchased it. Great responses from EcoFlo and terrific service.

The whole experience with Ecoflo was wonderful. The system works perfectly and orders for product are sent out within days of the order request. Great company

We cannot fault the team over at EcoFlo and their fantastic products. The Nature Loo Alectura 🌿 is such a great product but they have a great range depending on what you need. In comparison to other composting toilets, the Nature Loo Alectura is really easy to put together and the pedestal is really tidy and petite - perfect for Tiny Homes and off-grid solutions. This particular composting toilet was the perfect solution for our Tiny Home - built to be completely off-grid on a 20 acre farm. Set up was simple (we had just a few questions and the team were so quick so answer!), the toilet was up and running promptly and has been smooth sailing since installation! The team over at Eco Flo were so great to deal with (as always!) - helpful and attentive with our questions and the aftercare sales is exceptional. We highly recommend ⭐⭐⭐⭐⭐

I cannot recommend Ecoflo highly enough. They are amazing. Not only are their products excellent quality, but they have literally just helped me out tremendously with an issue I had with an order 3 years ago! (The issue was due to my circumstances, not Ecoflo). Customer service is exceptional. Thank you so much from one very happy customer! Big shout out to Rey for all the help!

Ecoflo have just gone above and beyond. Their customer service was amazing! Grant was so delightful to deal with, I felt he bent over backwards to ensure our loo was sorted on time. Great work guys! My gratitude is beyond words, cheers!

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Prompt delivery and the products keep our eco-loo working efficiently and without smell.

I chose a CM8 for an installation with difficult access. I didn't want to drag a 100 kg container over rocks and structural building materials. I chose a Nature Loo HP for the installation with easy access where the wheels would be beneficial.. The maintenance is infrequent and easy. There is no smell and I use the end product around the garden. Seven years on we have saved tens of thousands of litres of drinking water and are still very happy with our CM8 composter.

What's not to love! It's simple, effective and gives my fruit trees a fabulous feed.

A great product that meets our needs!

Separett Villa Absorb Pads are very effective for a composting toilet. And great service from Ecoflo - thank you!

Our Nature Loo composter is wonder! 10yrs old and still going as good as new in our off-grid home. That’s sustainable for you. Simplest off-grid appliance in the house. A shot of microbe mix now & then keeps it working perfectly.

The substance appears to work well and has, presumably, allowed me to extend cleaning out episodes very considerably.

Great product and service

There is no designated pouring hole in the urine cassette as advertised. Liquid goes in, the same hole it comes out. Inner molding around the opening makes it impossible to empty container completely, as liquid gets trapped. Handle needs to be held back out of the way when emptying, accidentally letting it go, means even more liquid to clean up on the outside of the bottle. The concept of the complete unit is great, but I wish I had not bought this brand. (I have been using full time since Dec 2024). I would suggest going into store, filling the bottle with water and pouring it out for yourself. (I am probably going to modify my bottle)

Privacy screen keeps falling off into the bowel