We’ve had a pretty nightmare time trying to get after sales support from EcoFlo. They funnel all support requests into an online system where you log tickets and they have not responded to my urgent requests for help from 3 weeks ago (posting this to try and push them to stop ignoring us). We had a composting toilet professionally installed and have issued from the first week with the system smelling and not composting. The instructions and troubleshooting guides are vague and contradictory so we were not able to self support fix it and can’t get them to respond to us. They also took a month to send out a replacement for a faulty part via our builder who had to chance on our behalf several times. Really disappointed and would not recommend anyone buys from them.
Tiny Homes
We tackle tiny home wastewater management through the power couple of a composting toilet and greywater system.
The tiny home movement is becoming increasingly popular with trends of affordable housing and sustainability. What better way to support the environment than by composting and returning nutrients to the earth?
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We're so thrilled to hear you're loving your Nature Loo and that you had a great experience! Thank you so much for the 5-star review. We really appreciate your feedback and are delighted that it's working so well for you. We hope you continue to enjoy the benefits of your Nature Loo! Happy composting from the Ecoflo team!